Return Policy

Returns

We do not accept returns for dissatisfaction. If changes in length or width are necessary, we are willing to cover the cost of the change up to 20 euros. These will be refunded in the form of a credit note after the invoice has been sent to an account of your choice. For this we need your bank details. Send both together to refund@kurrukurru.com. A refund of the purchase price is not possible.
If you wish to return any item(s) from your order you must return within 14 days of delivery.
Items must be returned in their original condition with all garment tags attached in the branded packaging provided. This is also to ensure that item(s) arrives back to us in a suitable and undamaged state. Returns that have been worn, used, altered or damaged will not be accepted and may be sent back to you and/or a refund refused.

Damaged product

The damage must be claimed 24 hours after receipt of the product and this damage must be documented before returning the produkt.

Refunds

Refunds will be credited to your original method of payment. Original shipping charges, duties, taxes or tariffs will not be refunded. 

Once your order has been receipted and inspected please allow 5-10 working days for a refund to be credited back to your payment method.

Any delivery costs paid in connection with the order are non-reimbursable or refundable. Moreover, any return delivery and clearance costs incurred by you when returning products are non-reimbursable or refundable.

If you have any questions regarding international returns please contact us on info@kurrukurru.com